Last updated: 15 October 2026
This policy applies to information handled through loopure.in and customer communications with Loopure. It explains the information needed to operate our store, fulfil orders, and answer your requests.
When you place an order, we collect the details you enter, including your name, email address, billing and delivery address, phone number if provided, products ordered, payment status, and transaction references. When you contact us by email or WhatsApp, we receive the information and attachments you choose to share. The website and its service providers may also record technical information such as IP address, browser/device information, and security logs.
We use order and contact information to process purchases, arrange delivery, provide shipping updates, resolve payment or delivery issues, review eligible refund claims, prevent fraud, and maintain records required for accounting and legal obligations. WhatsApp may be used for order-related communication, including notification when your order is shipped. We do not treat placing an order as permission to send unrelated promotional messages.
Our store runs on WordPress and WooCommerce. Cashfree processes online payments; payment information entered into the gateway is handled under its own terms and privacy policy. We receive information needed to confirm and reconcile payments. Relevant information may be shared with delivery partners, payment providers, website hosting and security providers, and email service providers to operate the store and fulfil your order. We may also disclose information where required by law.
WordPress and WooCommerce use cookies or similar storage to support functions such as your cart, checkout session, and website security. Order-attribution features may record referral information associated with a purchase. Browser settings let you manage cookies, although blocking essential cookies may affect checkout. External links and embedded content, including Instagram, may involve third-party cookies and data handling when you interact with them.
When you choose WhatsApp or follow an external link, that service handles information under its own privacy policy. Depending on the provider, information may be processed outside India. Please avoid sending payment PINs, passwords, card security codes, or one-time passwords to Loopure by email or WhatsApp.
We retain information for as long as needed to fulfil orders, provide support, manage disputes, and meet applicable legal or accounting requirements. We take reasonable steps to protect information, but no online service can guarantee complete security. Please contact us if you believe information related to your order has been accessed incorrectly.
You can contact us to ask about your information, request correction of inaccurate details, or request deletion where applicable. We may need to verify your identity and may retain information where legal obligations or unresolved transactions require it. You can ask us to stop optional communications; essential order-related messages may still be necessary.
For questions or help with an order, email loopure.in@gmail.com or contact us on WhatsApp. Please include your order number when contacting us about a purchase. We may update this policy as the store or its services change. The date below the page title shows the latest revision.
